Challenges We Address

1. Client Acquisition we maximize conversion methods by makings the customers, brands, and employees goals collide.
2. Data Capture we customize the relationship your employees will build with their customers, and how they will remember them.
3. Influencer / Expert we make the customers in-store experience irresistible.

We need to better convert undecided shoppers and maximize data capture.

Acquisition

1. Clientela captures a shopper’s information across channels using a set of digital services.
2. Our Retail Assistant allows associates to convert prospects and engage clients via any channel: Chats, SMS, Social, Calls or Emails.
3. Stay in communication after a client visits or registers for an appointment, send day of and 24 hour confirmation, rescheduling, and follow ups post appointment.
4. The brands core data capture pillars have been identified, your brand can now track all that matters in one place, including sales, engagement and communications between clients.

Data Capture

1. Where will your clients arrive? Online via Events, Appointment Registration, or via an Employees Digital Business Card? Or in-store with an employee, or in-store by themselves, the experience is yours.
2. Notify employees about new appointments with clients via email within the Clientela platform, or SMS / iMessage
3. Identify and learn more about your client right when data is captured, open the client profile straight from an appointment confirmation, or the calendar.

Influencer / Expert

1. Allow employees to customize a webpage just for them, connect this to your Clientela, or 3rd party booking flow
2. Add layers to the business card, include your experts favorite products (real time brand product catalog living within Clientela, or synced via API / CSV