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Our Relational Shopping Button bridges the gap between online and in-store shopping experiences.
By showing this interactive feature on your eCommerce platforms, customers can seamlessly connect with store associates for personalized service, whether it's booking an appointment, requesting a callback, or initiating a live chat. The button is a portal to the physical store, offering the same level of assistance and expertise as in-person interactions. For staff, the button ensures clear attribution for sales and service efforts, enabling them to earn commission on their direct interactions with customers
Customers can select a store associate or service in a specific department and book an appointment via the associate’s calendar. Steps in the booking process can be adjusted depending on the in-store environment.
Customers can connect one-on-one with a store associate about a product or service in real time. The associate receives a push notification to join the live chat.
Customers can request a store associate to call them at a specific time or whenever convenient. The associate receives a push notification to contact the customer.
Centralize events in one singular place, suppress by region or by store, and have customers browse and RSVP directly in the relational shopping button experience.
Store associates can better engage with customers through these direct interactions, creating a higher chance of sales conversion. This leads to sales attribution and potential commissions, making it a win-win for both customers and employees.
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