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In App Notifications

In App Notifications

Out of Box
Configuration
Updated:
June 23, 2025

Overview

In app notifications traditionally exist in a simple to use bell icon. Tap it to browse incoming actions from customers or managers.

Email Notifications

  1. Bell Icon Count
    1. Increase: The bell goes up when you receive an inbound email from a customer
    2. Decrease: The bell goes down once you've
  2. Redirects
    1. Clicking the count redirects the user to the mailbox
  3. Mailbox
    1. Inbox: This is where incoming emails appear, ordered by most recent to oldest
    2. Sent: Any messages you've sent to a customer appear here

Appointment Notifcations

  1. Bell Icon Count
    1. Increase: The bell goes up when you receive an inbound email from a customer
    2. Decrease: The bell goes down once you've launched the calendar
  2. Redirect
    1. Clicking the count launches the calendar page

Product Notifications

  1. Bell Count
    1. Loved: When customers have added a product to their wishlist from an online recommendation sent to them
    2. Disliked: When customers dislike a product sent to them from an online recommendation
    3. Increase: When a customer facilitates an action above.
    4. Decrease: When the store associate launches the notifciation page by clicking on a count
  2. Redirect
    1. Clicking on either Loved or Disliked launches the product interactions page

Occasion Notifcations

  1. Bell Icon Count
    1. Increase: When a new occasion is generated for a sales associates
    2. Decrease: When the occasion listing page is launched
  2. Redirect:
    1. Tapping Contact Request launches the occasion listing with Contact Request selected as a category
    2. Tapping Occasions launches the occasion listing with All Occasions selected
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Highlights

Configuration